Admin Panel Manager

Job Location

WFH

Published By

Logier Technologies

Type of Job

Full Time

Published Date

31 December 2020, 9:00:00 pm

About the job

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Requirements

  • Effectively resolve L1 helpdesk queries as per deliverables outlined.

  • Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format.

  • Execute transactions as per prescribed guidelines and timelines.

  • Ensure that performance parameters are met to meet SLA targets.

  • Ensure customer/user confidentiality and data protection at all times.