Admin Panel Manager
Type of Job
31 December 2020 at 9:00:00 pm
About the job
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Effectively resolve L1 helpdesk queries as per deliverables outlined.
Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format.
Execute transactions as per prescribed guidelines and timelines.
Ensure that performance parameters are met to meet SLA targets.
Ensure customer/user confidentiality and data protection at all times.